New Freezone Incentives—Up to 30% Fee Reduction for Startup

Setting Up a Company in Dubai CommerCity

DIEZ and Wasl Properties opened this e-commerce free zone in 2020, the first of its kind in the region, close to Dubai International Airport. Its three clusters (Business, Logistics and Social) cater for activities ranging from storage and order fulfilment to digital services, with pricing from AED 28,945.
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28,945AED

From

2020

Established

200

Companies

25

Max Visas

Moderate

Banking

Business Overview

Dubai CommerCity Overview

About Dubai CommerCity

  • A joint venture of DIEZ and Wasl Properties, opened in 2020 as the region's first free zone designed for e-commerce
  • Campus of 2.1 million sq ft close to Dubai International Airport
  • Business, Logistics and Social clusters covering the whole e-commerce chain, from storage and fulfilment through to last-mile delivery

Who Should Consider It?

  • Online retailers and e-commerce firms
  • Fulfilment and logistics operators
  • Companies offering digital services

Visas

  • Quota of up to 25 visas, depending on the size of your office or warehouse
  • Timeline: roughly 18 days; the complete process with medical, Emirates ID and stamping runs 2.5-3 weeks
  • Renewal: AED 4,000 every 2 years
  • Available visas: Investor, Employment, Partner, Dependent
  • Investor AED 4,200 · Staff AED 3,200 · Family member AED 4,500 · Changing status while inside the UAE AED 1,700
  • Standard medical AED 500 · Emirates ID typing AED 500

Banking

  • Level of difficulty: Moderate
  • Main partner bank: Emirates NBD
  • With a trade licence and a clear business plan, many firms say they are approved in 2-4 weeks

Key Features

  • Selling onshore: Yes, either with a DED dual licence or by opening an onshore branch (Resolution No. 11 of 2025)
  • Dual licensing and onshore access: Yes
  • Physical office needed: No, basic e-commerce licences can use flexi desks
  • Shared ownership allowed: Yes
  • Digital services: Yes, licence, visa and renewal requests are handled online
  • Co-working space: Yes
  • Audit: Yes, financial statements every year
  • Crypto-friendly: No

Share Capital

  • Minimum AED 1,000

Specialist Ecosystems

  • Fulfilment for e-commerce
  • Last-mile logistics
  • Support for Amazon sellers

Latest Updates

  • 2025: Working on partnerships with global marketplaces and e-commerce accelerators
  • Early 2024: Launch of the Social Cluster, a retail and food hub
  • 2022-2023: Business and Logistics clusters opened as Phase 1
  • 2021: AED 1 billion investment announced to expand with more offices and warehouses
  • One of the zones run by DIEZ, Dubai's Integrated Economic Zones Authority

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Why DCC?

Why Dubai CommerCity Stands Out

01

Built Around E-commerce

No other free zone in the MENASA region is devoted solely to e-commerce, and its facilities are designed with online businesses in mind.

02

Close to the Airport

Just 10 minutes away from Dubai International Airport, so goods move in and out quickly.

03

Fulfilment Facilities

Modern storage and order fulfilment that runs 24/7.

04

Green Campus

The campus runs on solar power and is aiming for LEED certification.

05

Connected Clusters

Three clusters (Business, Logistics and Social) that cover the full e-commerce chain.

06

State Support

Supported by both DIEZ and Wasl Properties.

07

Trade on the Mainland

Mainland trading is possible through a DED dual licence.

Packages & Pricing

Dubai CommerCity Package Prices

Smart Desk (2 Visas)

AED 7,000 licence · 7.5 sq m smart desk · AED 28,945 to renew.

Year 1 TotalAED 28,945

2 visas

Fitted Office (3 Visas)

AED 7,000 licence · 25 sq m fitted office · AED 72,645 to renew.

Year 1 TotalAED 72,645

3 visas

Large Business Cluster Office (5+ Visas)

AED 7,000 licence · 50+ sq m Grade A office · AED 95,145 to renew.

Year 1 TotalAED 97,145

5+ visas

Warehouse Package, Logistics Cluster (5 Visas)

AED 40,000 licence · Office plus warehouse · AED 98,000 to renew.

Year 1 TotalAED 119,500

5 visas

Watch Out For

Points to Weigh Up Before Picking Dubai CommerCity

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